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AI Literacy for All Employees: ChatGPT, Claude, 7 Tools

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Write clearer drafts: prompt engineering, generative AI, Gemini and Copilot, with an answer checklist and practice plan
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1/5
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645 students
Created by PapaHR ★ 175K students: Human Resources, HR Management, SHRM, AI Analytics, Recruitment, Payroll, Certification, CIPD, Claude
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What you'll learn

  • Take away 7 interactive tools in 14 downloadable resources: lecture presentations plus working files for everyday office tasks.
  • Get our top working files: My AI Task Map, Prompt Builder, AI Answer Check and 7-Day AI Practice Plan.
  • Adapt 10 ready office prompts for emails, meeting notes, documents, ideas and tables using safe source material.
  • Check an AI answer with five steps before sending it: verify facts, open sources, compare the original, review tone and own the result.
  • Explain how an AI assistant builds an answer, what its context contains and why confident wording can still be wrong.
  • Pick five suitable tasks from your working week and keep confidential inputs and decisions about people under human control.
  • Write a clear task prompt, improve the draft with follow-ups and use 27 unique prompt texts, including six short follow-ups.
  • Use a data traffic light and answer five company-policy questions before putting work information into an approved assistant.
  • Write six personal AI rules covering approved tools, data, checks, disclosure, people decisions and unusual requests.
  • Complete a seven-day practice log, record checking time and mistakes caught, and choose two habits to keep.
This course includes:
1.5 total hours on-demand video
1 articles
14 downloadable resources
8 lessons
Full lifetime access
Access on mobile and TV
Certificate of completion
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Course content

Requirements

  • No programming, technical qualification or previous AI experience is required.
  • A computer with a modern browser to open the 7 standalone HTML tools and a PDF reader for the lecture presentations.
  • Access to one assistant your company approves for practice; use its permitted free tier or existing work account where available.
  • No paid subscription or trial signup is required. Free plans, optional trials and paid plans are explained separately.
  • Basic email and document skills, English comprehension, and public or fictional practice inputs that contain no confidential data.

Description

This course contains the use of artificial intelligence

A polished AI answer still needs your judgment.
Start with one ordinary work task, a clear request and a check before you send.

A blank chat box leaves you to decide what to ask, what information to include and whether the answer is reliable. A vague request can produce a tidy draft that misses the point. Pasting work information without checking company rules creates another problem before the draft even appears.

A useful working routine starts earlier: choose a suitable task, prepare safe input and state what a good answer should look like. Then compare the result with the original, correct it and decide whether it is ready. The course keeps that sequence visible through short lessons and working files you can return to during your week.

Practical material, with a clear count

  • 7 standalone interactive HTML tools: My AI Task Map, Prompt Builder, AI Answer Check and Data Traffic Light are four examples.
  • 8 fillable forms inside those files: the three-sentence explanation, weekly task map, prompt-building form, answer review and company-policy notes are five examples.
  • 4 Prompts libraries contain 27 unique reusable texts, including the main prompt and six short follow-ups: drafting, summarizing, rewriting, brainstorming and organizing are five task examples. The Prompt Builder contains exactly 10 ready office prompts.
  • 14 downloadable resources: 7 PDF lecture presentations and 7 HTML working files. Examples of the presentations cover AI fundamentals, workplace tasks, first prompts, answer checks and data safety.

The 8 forms and 4 libraries are parts of the 7 HTML files. Repeated examples, print views and screenshots do not add to the count. The tools save entries locally in your browser and do not call an AI service. Copy a prepared prompt into your approved assistant when you choose to practise.

A complete path through an everyday task

First comes the mechanism behind an assistant and a map of suitable work tasks. Next come the request and the answer check. Data handling and personal rules follow, before the final seven-day log brings the steps together. The log includes checking and correction time, so extra time spent remains visible alongside any time saved. Its example numbers are fictional and do not predict your results.

Use the one your company approved. The course introduces ChatGPT, Claude, Gemini and Microsoft Copilot neutrally. Free tiers, optional trials and paid subscriptions are separate access options. A purchase or trial signup is not required, and availability depends on the account and plan.

Assistant screens are mockups rebuilt from public documentation. Real interfaces and steps may differ. Generic chat examples and sample answers are fictional teaching examples, not actual model output. This is an independent course, not affiliated with or endorsed by OpenAI, Anthropic, Google or Microsoft.

Your instructor

Mike is an HR director and founder of PapaHR Academy. The course follows a consistent practical structure: an office situation, safe source material, a draft, a human check and a saved working record. The fictional office example lets the same information be followed across the materials without using a real employee’s or client’s data.

What’s included

  • 7 short lessons, designed as an approximately one-hour introduction.
  • 14 downloadable resources: PDF lecture presentations and interactive HTML working files.
  • 7 practical assignments with self-check questions and a seven-day practice log.
  • Instructor support through Q&A.
  • Lifetime access for a purchased course, subject to Udemy’s access terms.

Keep the first attempt small enough to check yourself. Open the task map, choose a safe task from this week and prepare the input before opening a chat. Enroll now and start your first lesson today.

Who this course is for:

  • Office employees in companies of roughly 50–5,000 people who need a practical introduction to AI without a technical background.
  • Employees asked to use an AI assistant at work who need a task map, clear prompts and an answer-checking routine.
  • Administrative, HR, sales, finance and operations staff handling emails, meeting notes and ordinary documents.
  • New users who want 7 interactive working files and 10 ready office prompts to adapt to company-approved tasks.
  • Employees who already try AI occasionally and want clearer boundaries for work data, disclosure and human decisions.
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