The Microsoft Certified: Dynamics 365 Sales AI Consultant Associate (Exam AB-210) is an advanced, role-based certification tailored for professionals who transform traditional sales pipelines into intelligent seller experiences.
This credential focuses on designing, configuring, and operationalizing cutting-edge AI capabilities within Microsoft Dynamics 365 Sales. It validates a candidate’s proficiency in deploying Microsoft Copilot for Sales, conversational intelligence, predictive insights, and autonomous sales agents across the entire lead-to-cash lifecycle. Earning this certification demonstrates your capability to bridge business sales requirements with scalable, secure, and AI-driven automation.
2) Core Learning Objectives
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Configure D365 Sales Core Features for AI: Set up essential Dynamics 365 Sales capabilities and customize environments to support AI-enhanced seller workflows and business requirements.
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Optimize AI-Driven Sales Execution: Leverage Copilot capabilities, predictive insights, conversational intelligence, and guided automation to maximize seller productivity and win deals.
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Qualify and Prioritize Leads Using AI: Implement intelligent tools and research methods to accelerate lead qualification, pipeline management, and opportunity research.
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Extend Solutions with Power Platform: Integrate model-driven apps and Power Automate cloud flows to build secure, automated, and scalable sales business logic.
3) Target Audience
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Dynamics 365 & CRM Consultants: Implementation professionals specializing in customer engagement platforms.
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Sales Functional Consultants & Analysts: Specialists who translate organizational sales requirements into practical, automated seller workflows.
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Sales Solution Architects: Technical leads designing comprehensive, enterprise-level revenue and pipeline acceleration frameworks.
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Power Platform Practitioners: Developers looking to expand their expertise into AI-driven CRM applications and sales automation.
4) Real Exam Format and Passing Score
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Question Types: Multiple-choice, case studies, and scenario-based performance questions.
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Total Questions: Typically ranges between 40 to 60 questions.
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Exam Duration: 120 minutes.
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Passing Score: 700 / 1000 (equivalent to 70%).
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Delivery Format: Proctored online or at authorized Pearson VUE testing centers.
5) Why Choose My Practice Test Suite?
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Scenario-Based Realism: Questions closely mirror the complex, scenario-driven format of the official AB-210 exam, prioritizing deep technical logic over rote memorization.
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Comprehensive Explanations: Every practice item includes detailed rationales for both correct choices and distractors, solidifying your understanding of Dynamics 365 Sales AI features.
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Simulated Testing Environment: Timed practice exams replicate the actual Pearson VUE interface, helping you build strict time-management skills and test-day confidence.
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Targeted Domain Coverage: Rigorously test your knowledge across all core exam weightings—from lead qualification models to Copilot integration and intelligent opportunity research.
