This course contains the use of artificial intelligence.
Adults do not learn from being told. They learn from formulating, arguing, trying and getting it wrong in a room where that is safe. Here are 310 tools to run that kind of room: 232 ready-to-use procedures, question lists, checklists and templates, 61 models and methods, 14 services shown on screen and 3 working files.
Open a lecture, take the procedure, and redesign one session around group work.
Why sessions turn into lectures
Trainers prepare content and deliver it. Participants listen, nod and forget. Discussions are short because they are hard to manage, difficult participants take over, and conflict is avoided rather than used.
What changes after this course
You design sessions where the group does the work, facilitate discussions, ask questions that move people, handle difficult participants and conflict, and keep energy up with team building and gamification.
What is inside: 310 tools, counted lecture by lecture
You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.
- 43 downloadable resources: lecture presentations plus 3 working files, including a session timing estimate and the Gallup SE10 questionnaire handout
- 232 ready-to-use tools inside the presentations:
- 94 step-by-step procedures: breakout group facilitation, gallery walk feedback, dot voting, five-finger consensus
- 62 question lists and scripts: facilitation reactive questions, discussion redirection script, six-stage training debrief, facilitation closing questions
- 41 checklists: facilitation preparation, facilitation question design, online facilitation, large-group facilitation planning
- 26 templates and sample documents: facilitation ground rules, weighted scoring matrix, problem-solving workshop agenda, action log
- 6 scorecards, rubrics and matrices: audience pains and gains matrix, facilitation information processing method selector, RACI matrix
- 1 ready AI prompt, 1 metric set and 1 other working tool
- 61 models and methods explained with examples: Kolb’s experiential learning cycle, Tuckman’s stages of group development, Thomas–Kilmann conflict modes, Belbin team roles
- 14 services shown on screen, including Docebo, Axonify, Slack, Bonusly and 15Five
Where the tools are
Session design and workshops (2 sections, 65 tools). Dale’s cone, group dynamics and resistance.
Facilitation (2 sections, 103 tools). Goals, participation, closing and difficult cases.
Coaching skills (3 sections, 52 tools). Powerful questions, active listening and clean language.
Team building (2 sections, 38 tools). Learning groups, remote teams and diagnosis.
Conflict (2 sections, 39 tools). Escalation, real cases and resolution.
Gamification (2 sections, 23 tools). Mechanics, motivation and culture.
Who is teaching
I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.
As HR I organised sessions for groups of every size. At the STB TV channel we had rooms of 200 people when we brought in leading screenwriting experts, and the format there was different: there was resistance. I also ran training for management, where a few people were not motivated to learn, and the room had to be worked, not lectured.
How to use the course
Start with session design and facilitation, then use the coaching, team and conflict sections. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.
What is included
- 42 lectures across 14 sections, 19 hours
- 43 downloadable resources: lecture presentations and 3 working files
- 310 tools across the lessons, including 14 services shown on screen
- Lifetime access to all materials
- Active instructor support in the Q&A section
- A Udemy Certificate of Completion
Where to start
Take your next session and replace one block of explanation with a group task, then open the facilitation section. Enrol now and start your first lesson today.
