This course contains the use of artificial intelligence.
Stop repeating the same team tasks by hand: learn to build a ChatGPT workspace agent that does them for you, safely, in ChatGPT and Slack.
Who this course is for
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Team leads and managers who want to automate repeatable workflows
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Operations, sales, IT, HR and support professionals using ChatGPT Business, Enterprise, Edu or Teachers
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ChatGPT admins who must control and monitor agents
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Consultants and trainers who roll out AI agents for clients
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Custom GPT builders who want to move up to shared, multi-step agents
What you will learn
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What workspace agents are and how they differ from custom GPTs
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How to choose workflows that are worth automating
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How to build an agent from a template or a plain-language brief
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How to write instructions with clear steps, rules and output formats
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How to connect only the tools your agent needs
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How to test with 10 scenarios and fix failures before launch
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How to require human approval for risky actions
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How to deploy to ChatGPT and Slack, set access and track analytics
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How to apply admin controls, role-based access and the Compliance API
Requirements
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Access to a ChatGPT plan with workspace agents enabled (Enterprise admins must switch them on)
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No coding experience needed
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A real team workflow you want to improve
Final project
You will build, test and deploy one workspace agent for a real workflow. You will complete the Agent Brief, write the instructions, pass a 10-scenario test, set access and approval rules, and finish with a one-page governance sign-off. You keep the agent and all six PDF assets.
