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Oracle Fusion Service 1Z0-1064-26 | Tests 2026

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Prepare with 165 questions on Oracle service requests, knowledge, queues, routing, milestones, and channels.
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Created by Edu Toledo
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What you'll learn

  • Master Oracle Fusion Service concepts tested in the 1Z0-1064-26 certification exam.
  • Configure service requests, queues, assignment, knowledge, milestones, entitlements, channels, and digital customer service.
  • Understand security, analytics, workflows, extensibility, integrations, data migration, and implementation decisions.
  • Use four timed practice tests to identify weak areas and build a focused strategy for passing the Oracle exam.
This course includes:
165 questions on-demand video
0 articles
0 downloadable resources
0 lessons
Full lifetime access
Access on mobile and TV
Certificate of completion
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Course content

Requirements

  • Basic customer-service and Oracle Cloud knowledge is helpful, but beginners can learn through the detailed explanations.

Description

Prepare for the Oracle Fusion Service Cloud Implementation Professional 1Z0-1064-26 certification with a focused, practical, and exam-oriented practice-test course.

This training helps you review the processes, configurations, and implementation decisions used to manage service requests, queues, assignment, knowledge, entitlements, milestones, channels, and customer interactions in Oracle Fusion Service.

WHAT YOU WILL PRACTICE

• Fusion Service foundations and implementation structures

• Service requests, categories, queues, assignment, and routing

• Knowledge management, collaboration, and agent productivity

• Milestones, entitlements, service levels, and escalations

• Email, chat, digital customer service, and self-service channels

• Security, analytics, workflows, extensibility, and integration

• Scenario-based questions designed to strengthen exam readiness

HOW THE COURSE IS STRUCTURED

Practice Test 1 — Fusion Service Foundations and Readiness

A broad diagnostic review of terminology, customer-service processes, core setup, implementation concepts, and certification foundations.

Practice Test 2 — Service Requests, Knowledge, Assignment, and SLAs

Focused questions on request handling, queues, routing, knowledge, milestones, entitlements, escalations, and agent workflows.

Practice Test 3 — Channels, Security, Analytics, and Integration

Scenario-based practice covering digital service, self-service, access controls, reporting, business rules, extensibility, migration, and integrations.

Practice Test 4 — Final Certification Review

A mixed final assessment designed to simulate exam pressure, expose remaining weak areas, and confirm readiness before the certification attempt.

WHO THIS COURSE IS FOR

• Candidates preparing for Oracle Fusion Service 1Z0-1064-26

• Service consultants, CX specialists, and implementation professionals

• Customer-service leaders, analysts, administrators, and support teams

• Oracle Cloud professionals supporting service-delivery processes

• Learners seeking a clear and efficient certification review path

WHY THIS COURSE IS DIFFERENT

You will practice with 165 original exam-style questions distributed across four timed tests. Every question includes an explanation that reinforces why the correct answer fits the scenario and helps you learn from the alternatives.

Use your results to identify weak domains, review each explanation, repeat targeted practice, and return to the final assessment after your scores improve. By the end of this course, you should understand the principal Oracle Fusion Service exam domains and approach the certification exam with greater confidence.

Who this course is for:

  • Oracle certification candidates, service consultants, CX specialists, analysts, implementers, and customer-service professionals preparing for 1Z0-1064-26.
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