Emotional Intelligence: The complete guide

Powerful Emotional Intelligence techniques to embrace compassion and connect with others
(8) Ratings
876 students
Created by Dr. Paul Walton

What you'll learn

  • Evaluate and assess their emotional intelligence
  • Apply emotional intelligence skills in educational settings
  • Develop active listening and empathy skills
  • Reflect on their emotions
  • Develop compassion, empathy, sympathy, and pity
  • Develop self-regulation skills
  • Develop social skills
  • Develop strategies to build emotional intelligence
  • Support others to develop emotional intelligence
  • Apply emotional intelligence skills for personal and professional success
This course includes:
30 total mins on-demand video
0 articles
20 downloadable resources
10 lessons
Full lifetime access
Access on mobile and TV
Certificate of completion

Course content


  • No previous knowledge needed


Emotional intelligence (EI) is a term that has gained widespread recognition in recent years as an increasing number of individuals and organisations recognise its importance in personal and professional development. EI refers to the ability to identify, understand, and manage one’s own emotions and to understand and influence the feelings of others. It involves many skills, including empathy, active listening, self-awareness, self-regulation, social skills, and compassion.

Emotional intelligence has numerous benefits, including improved communication, stronger relationships, better decision-making, enhanced leadership abilities, and increased personal and professional success. However, despite its importance, many individuals lack sufficient emotional intelligence skills, leading to negative consequences such as ineffective communication, strained relationships, and poor decision-making.

This course is designed to provide individuals with a comprehensive understanding of emotional intelligence and to teach them the powerful techniques necessary to embrace compassion and connect with others. The course is based on a 10-module framework, each focusing on emotional intelligence development. The course will cover the following modules:

Module 1: Emotional Intelligence Overview

Module 2: Assessing Your Emotional Intelligence

Module 3: Emotional Intelligence for Leaders in Education

Module 4: Active Listening and Empathy

Module 5: Self-Reflection and Self-Awareness

Module 6: The Power of Compassion

Module 7: Self-Regulation and Self-Control

Module 8: Developing Social Skills

Module 9: Strategies to Build Emotional Intelligence

Module 10: Supporting Others to Develop Emotional Intelligence

Throughout the course, participants will learn how to identify and evaluate critical emotional intelligence behaviors for personal development and use emotional intelligence skills in schools and other educational settings. They will also learn to reflect on their emotions, develop compassion, empathy, sympathy, and pity, and improve their active listening skills. Additionally, participants will explore strategies for building emotional intelligence and supporting others to develop their emotional intelligence skills.

The course suits individuals from all backgrounds and professions interested in personal and professional development. It benefits educators, leaders, and professionals who want to enhance their emotional intelligence skills and improve their communication, leadership, and decision-making abilities.

By the end of the course, participants will have a strong foundation in emotional intelligence skills and techniques to be able to create a personalised plan for continuing to build their emotional intelligence skills beyond the system. They will also have the skills to support others in their emotional intelligence journey.

The course is delivered through lectures, short multiple choice assessments, enabling participants to apply the skills and techniques they learn to real-world scenarios. Participants can also access various resources to support their learning, including videos.

In summary, this course offers a comprehensive and practical approach to emotional intelligence development, providing individuals with the skills and techniques necessary to embrace compassion and connect with others in personal and professional settings. Whether you’re an educator, leader, or professional looking to enhance your emotional intelligence skills, this course will equip you with the tools you need to succeed.

Who this course is for:

  • Teachers who would like to learn strategies to develop Emotional Intelligence
  • School Leaders who would like to model Emotional Intelligence
  • Educators who are interested in Emotional Intelligence for Professional Development
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